iCans

Exploring auditing and training over the Internet

Ask Hank a question

Hank LevinThe following is from Hank Levin, the manufacturer of the Clarity meter. They have for some time worked with solutions to remote metering and internet auditing. It is posted to this blog by Rolf Dane with permission. [I made a new post out of it. Paul]


We are quite proud of our new Virtual Clarity Meter! You can find out more specifics about it online. At the moment, due to webmastering problems, it is not yet posted on our www.clarity-meter.com site; however you can read about it on Peter Shepherd’s site at http://www.trans4mind.com/clarity.

I initially assumed that using our Virtual Clarity Meter over the internet would not really be practical. Though the needle response is excellent in the Virtual Clarity Meter program itself, due to the slowness of most screen-sharing utilities a smooth needle motion usually transmits as choppy (like watching a video on a weak computer). However, one of my engineers and I discovered that with one version of such software that we have used in development and tech support, TeamViewer, under certain circumstances the performance is quite good.

It is not necessary for both practitioner and client to have the Virtual Clarity Meter running—it is only necessary for the client to have a version of the program running, and for the practitioner to be controlling the client’s screen during the session. At the beginning of the session, either the practitioner can host the screen share and the client can join, or vice-versa.

By the way, most of my internet sessions utilize Skype rather than telephone for audio, as the sound is so much better. Furthermore, my Skype service is so good that it is the only way I call out even to land lines or mobile phones in other countries. I have no out-of-country service on my land line. However, Skype’s screen-sharing utility is hopelessly slow for transmitting meter data.

I noted a post by Flemming the other day on iVY’s list. We’ve traded a couple of “demo” sessions using TeamViewer. The first time he wasn’t terribly impressed due to choppiness in the needle motion caused by bandwidth problems. On that occasion I also neglected to have him adjust the screen-sharing software preferences to optimize speed over resolution. When that is done, the meter’s reads are more instantaneous and the needle movement is smoother. We did another brief demo yesterday implementing the adjustment, but on that occasion our overall internet connection was very slow, and though there was an improvement over the previous session, it was not yet up to my own standards. Still, we found that by eliminating the color transmission in the sharing software and reducing the image to “greyscale,” the speed was substantially improved.

I’m still waiting to show him what it looks like with a good internet connection. There are several ways of determining that the connection is below par. One is that starting the sharing program (TeamViewer) and logging on to the other person should be almost instantaneous; but with a bad or slow connection it takes a few moments to complete the connection. Another “bad indicator” is when you are using video on Skype, and the voice and picture are out of sync. (For some people with slow computers, they’re always out of sync.) If video and voice in Skype are in sync, and TeamViewer opens and connects without hesitation, I find that the transmission of Virtual Clarity Meter needle reads is passably useful—if not quite as perfect as working with all the equipment, program and client in the same room.

Another consideration is that Flemming uses a Mac. Virtual Clarity Meter is designed to run on Windows XP, Vista, and Windows 7. However, the newer Macs with Intel processors with run it, with the help of emulator programs like VM Fusion or Parallels. (Flemming uses parallels.) Another option is to load actual Windows onto the Mac as a native operating system, but I don’t know anyone using a Mac who would want to do that!) Those emulators do work, but they can be expected to run slower than an actual Windows PC.

That said, Peter Shepherd does report getting excellent performance from Virtual Clarity Meter running on his Mac using VM Fusion.

I myself am familiar with the “telepathic” metering using myself as a surrogate—like Bob Ducharme and a few other practitioners, I’ve done this for years. However, it has its limitations. Also, there are many who are unfamiliar with this technique (or it is a bit outside their reality) who would benefit mightily from remote metering over the internet.

This the current extent of my information and experience using the Virtual Clarity Meter over the internet. Meanwhile, I’ll be very happy to answer any questions—I’ll answer to the best of my ability.

[Hank Levin]

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March 22, 2010 Posted by | Uncategorized | 1 Comment